Make every customer message easier to handle
We believe AI should make customer service simpler — handling repetitive conversations so your team can focus on the moments that need a human.
More customer messages should not mean more complexity.
Customers may reach you through LINE, Facebook, Instagram, your website, or your store — often asking the same questions again and again.
ChatAsynq brings these conversations together, using your knowledge to handle routine questions while keeping your team ready to step in when needed.
Start with your knowledge. Deliver consistent answers everywhere.
Create your AI
Define its role, response style, and brand voice.
Add your knowledge
Add documents, text, images, and store information so your AI can answer using your content.
Connect your channels
Connect LINE, Facebook, Instagram, your website, and Shopify store to one AI.
Bring in your team
When a conversation needs human judgment, your team can take over.
AI and people should each do what they do best
Let AI handle repetitive, predictable conversations while your team focuses on the conversations that need understanding and judgment.
Handles routine conversations
Answers common questions instantly and consistently using your knowledge.
Handles important conversations
Your team steps in when a conversation needs human judgment or deeper communication.
Be there wherever your customers are
Use the same knowledge and response logic across channels, giving customers a consistent experience wherever the conversation starts.
Start with your first conversation
Create your AI, add your knowledge, and connect your customer channels.
Start for free