Add PDF Documents to Your Knowledge Base

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Document Content

Documents are processed into searchable knowledge that can be used as an important source of information for responses.

How Documents Are Used

Documents are processed page by page so their content can be used when generating responses.

Provide complete and structured sources of knowledge.
Suitable for product guides, SOPs, specifications, and similar documents.
Build a larger and more consistent knowledge base.

How Document Knowledge Is Used

Document content is processed and used together with other knowledge during retrieval.

ChatAsynq converts each PDF page into usable content.
Relevant document content can be retrieved together with image and text knowledge.
The retrieved information is used to generate a text response.

Clear, well-structured documents generally provide more reliable knowledge for responses.

Add a Document

Upload a PDF and ChatAsynq will automatically process its content for use in the knowledge base.

Select a PDF file.
Click Learn to submit the document.
Wait for the document processing to complete.

Upload Requirements

Uploaded documents must meet the following requirements:

Only PDF files are supported.
Maximum file size: 50MB.
The PDF must be valid and cannot be corrupted or encrypted.
For scanned documents, avoid blurry, distorted, or heavily tilted pages.

Processing Workflow

After a PDF is uploaded, ChatAsynq automatically performs the following steps:

Convert PDF pages into images.
Extract and analyze the content of each page using OCR.
Generate keyword and semantic information.
Store the processed content as searchable knowledge.

Best Practices

Clear and well-structured documents make the content easier to process and understand.

Use clear headings and paragraphs to separate different topics.
Avoid very small text or low-quality scanned pages.
Consider uploading unrelated topics as separate documents for easier organization and retrieval.

In most cases, if a document is clearly readable at a normal viewing size, ChatAsynq can effectively process its content for use in responses.

Recommendation

Documents are one of the primary knowledge sources. Combining them with relevant text and image content can provide more complete information for responses.