Privacy Policy

1. Scope

This Privacy Policy applies to personal information collected, processed, and used in connection with your use of the Service. It does not apply to third-party websites, platforms, or services that are not operated or controlled by us.

2. Collection and Use of Personal Information

When you use features of the Service, such as creating AI channels, interacting through conversations, connecting third-party platforms, or uploading content to a knowledge base, we may collect information necessary to provide those features. This may include third-party login identifiers, conversation content, usage records, and other information required to operate, maintain, secure, and improve the Service.

Certain features of the Service may rely on third-party AI providers, cloud infrastructure providers, or other technology service providers. To the extent necessary to provide the Service, relevant information may be transmitted to and processed by these third-party providers.

If you interact with an AI channel through a third-party messaging platform, social platform, or other integration, including LINE, Facebook Messenger, Instagram, or an embedded website component, we may process and store messages you send, AI-generated responses, and related interaction information. Depending on the features configured by the account owner, this information may also be stored, indexed, or otherwise processed to support search, analysis, conversation history, and related functionality.

Our servers may automatically collect technical and usage information, including IP addresses, browser types, device information, access times, and usage activity. We use this information for purposes such as maintaining system security, improving the Service, analyzing traffic, and detecting abnormal or unauthorized activity. We do not disclose such information except where required by law, requested by competent authorities, or otherwise permitted under this Privacy Policy.

3. Data Security

We use reasonable and appropriate technical and organizational security measures designed to protect personal information and the security of the Service. These measures may include encryption, access controls, firewalls, mechanisms designed to prevent unauthorized access, and other security technologies.

Access to relevant information is limited to authorized personnel where necessary for their responsibilities, and such personnel are subject to confidentiality obligations. Where service providers process information on our behalf for purposes such as hosting, system maintenance, cloud services, or third-party integrations, we require them to comply with applicable confidentiality and information security obligations.

We may update and adjust our security measures over time based on technological developments, service requirements, and information security risks in order to reduce the risk of unauthorized access, alteration, disclosure, loss, or destruction of information.

4. Sharing and Disclosure

We do not disclose your personal information to third parties except in circumstances such as the following:

• With your prior consent.
• When required by applicable law, regulation, legal process, court order, or competent authority.
• When reasonably necessary to protect your life, safety, rights, or interests, or to prevent significant harm.
• For research or analytical purposes where the relevant information has been anonymized or otherwise processed so that individuals cannot reasonably be identified.
• When reasonably necessary to investigate or respond to violations of our Terms of Service or applicable law, or to protect our legal rights.

5. Cookies and Similar Technologies

The Service may use cookies, Local Storage, and similar technologies to provide website functionality, improve user experience, remember preferences, maintain login sessions, and analyze use of the Service.

You may be able to restrict or reject certain cookies through your browser settings. However, disabling certain cookies or related technologies may prevent some features, authentication processes, or portions of the Service from functioning properly.

We use technologies that are necessary for account authentication, login security, and the proper operation of the Service. These may include HttpOnly authentication cookies, sessions, tokens, or similar authentication mechanisms.

Certain technologies that are strictly necessary for authentication, security, or operation of the Service cannot be disabled while using the relevant features. If you do not agree to their use, you should discontinue using the applicable login or Service functionality.

We may also use third-party analytics, advertising, conversion measurement, or service optimization tools. These providers may use cookies or similar technologies to collect usage information in accordance with their own privacy policies and technical requirements.

6. Third-Party Websites and Services

The Service may contain links to or integrations with third-party websites, platforms, and services, including social platforms, third-party authentication providers, payment providers, e-commerce platforms, and other service providers.

When you access a third-party website or service, the collection, processing, and protection of information by that third party is governed by its own privacy policy and terms. We encourage you to review the applicable policies of those third parties before using their services.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updated version will be published on our website. Unless otherwise required by applicable law, we may not provide individual notice of every update.

Your continued use of the Service following an update to this Privacy Policy constitutes your acknowledgment of the updated policy, subject to any additional consent requirements under applicable law.