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Prompt Settings
Use character, task, and rule settings to control how your AI responds.
Character
Define the tone and style of your AI responses.
- Describe the role, such as customer service, store staff, or consultant.
- Set the preferred tone, such as professional, friendly, or concise.
- Avoid descriptions that are too vague or unnecessarily long.
Task
Define the primary goal of the AI responses.
- Specify the types of questions or requests the AI should handle.
- For example, answer product questions or guide customers through a process.
- Avoid combining too many unrelated tasks into a single instruction.
Rules
Set boundaries for responses to reduce incorrect or inappropriate answers.
- Avoid providing information that has not been verified.
- Restrict specific content, such as pricing commitments or guarantees.
- Direct customers to another support channel when necessary.
Information
Provide additional background information the AI can use when responding.
- Brand introductions or service information.
- Contact details or business hours.
- Additional information for frequently asked questions.
Remember to save your changes
Changes are not applied automatically. Click Save to apply your updated settings.